Archive | November, 2004

An Open Letter To The Airlines

Dear Gerard, Gerald, Glenn, Gordon, Douglas, and Bruce, As we approach the holiday season, I want to wish you all a wonderful holiday and extend my most sincere wishes for your survival. I realize that the past several years have stressed you out in the ivory towers and I am afraid that you may have [...]

Read more

One Fine Mess

Fine print is all around us and the travel industry leads the pack. While the terms and conditions are always available somewhere, they rarely are clear and concise. More often than not, they are so onerous and restrictive that the consumer does not have a fighting chance. Once again, when it comes to the tiny [...]

Read more

Don’t Get Screwed

Your travel agent just bolted with your money. Your cruise line sold your cabin to someone else. Your tour operator went belly up, and there’s no chance for a refund. Over the past six months there have been dozens of news stories highlighting the “shady” travel industry. No one can dispute the fact that some [...]

Read more